dkbaji Terms and Conditions —
Your Rights and Responsibilities

1 General Terms & Conditions

By using any of dkbaji's services, you are deemed to have fully accepted these Terms and Conditions. This document forms a legal agreement between you and dkbaji.

Dkbaji believes trust matters more than numbers. That's why we present our Terms and Conditions in simple, transparent Bengali — so our members truly understand.

Eligibility

These Terms and Conditions apply to dkbaji's website, mobile app, and all types of services. Using any dkbaji product or service means accepting these terms.

2 Account Rules

Registration Eligibility

• You must be at least 18 years old to open an account at dkbaji.
• Each person may hold only one account. Creating multiple accounts may result in cancellation of all accounts.
• The information provided during registration must be completely true and accurate.
• Withdrawals will not be processed until KYC (identity verification) is complete.

Account Security

It is entirely your responsibility to keep your user ID and password secure. If you suspect someone else is using your account, contact dkbaji Support immediately.

3 Deposit & Withdrawal Rules

Deposit

You can deposit at dkbaji through various payment methods including mobile banking and bank transfer. Minimum deposit is BDT 500. Deposits must always come from your own account.

• Deposits from third-party accounts are not accepted.
• Deposits are usually processed instantly. Contact Support if there's a delay.
• Dkbaji strictly adheres to anti-money laundering policies.

Withdraw

KYC verification must be completed before withdrawal. Withdrawals must always be made to the same payment method used for deposit.

• Minimum withdrawal via mobile banking is BDT 500.
• Withdrawal processing time may vary by method.
• You cannot withdraw without placing at least one bet with the deposited funds.

4 Bonus & Promotion Terms

Dkbaji's bonus offers are special benefits for members. However, each bonus has specific terms that must be read before claiming.

Wagering Requirements

• To withdraw winnings from bonuses, you must meet the specified wagering requirements.
• Wagering requirements are clearly stated in each offer's terms.
• Multiple bonuses cannot be active at the same time unless the offer specifically permits it.

Reasons for Bonus Cancellation

• Attempting to claim bonuses from multiple accounts.
• Violation of bonus terms.
• Involvement in fraudulent activities.

Dkbaji reserves the right to modify or cancel any bonus offer at any time. Members will be notified of changes.

5 Betting & Gaming Rules

Fair Play Policy

All dkbaji games are completely fair and verifiable. Our Sports Betting odds are set at competitive market rates. Casino games are certified with international RNG standards.

Bet Validity

• Once confirmed, bets cannot be changed or cancelled.
• Bets placed at abnormal odds due to technical issues may be cancelled.
• Bets will be refunded if a match is cancelled or abandoned.

Regarding Match Fixing

If dkbaji management believes an event is not being conducted fairly, dkbaji reserves the right to suspend or cancel related bets. This is done to protect members' interests.

6 Data Privacy

Dkbaji protects your personal information with the highest priority. We never sell or share your data with third parties.

• Your data is used solely for service delivery.
• Information may be provided to relevant authorities if legally required.
• You may request deletion of your information — but this does not apply to active accounts.

For details, visit our Privacy Policy Read more.

7 Responsible Gaming Policy

Dkbaji firmly believes that gaming is for enjoyment — not financial hardship. That's why we've made responsible gaming a core part of our values.

Self-Control Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily close your account for a specified period.
• Reality Check: Get reminders of how long you've been playing.
• Cooling-off Period: Take a gaming break for a specific number of days.

8 Account Closure & Suspension

Voluntary Account Closure

You can close your account at any time. The process will begin once you notify the support team. You must withdraw any remaining balance before the account is closed.

Closed by dkbaji

Dkbaji may suspend or permanently close any account for the following reasons:

• Serious violation of these Terms and Conditions.
• Fraudulent activity or suspicious transactions.
• Operating multiple accounts.
• Money laundering or any other illegal activity.
• Registration with false information.

9 Dispute Resolution Process

If you have a dispute or complaint, first contact dkbaji's support team. Our team will make every effort to resolve the issue with the utmost sincerity.

• You'll receive an initial response within 48 hours of submitting a complaint.
• We aim to resolve complex issues within 7 business days.
• If the resolution is unsatisfactory, you may lodge a complaint with the licensing authority.

Dkbaji's final decision is based on the platform's rules. This decision is final and binding.

10 Terms Amendment Policy

Dkbaji reserves the right to update these Terms and Conditions at any time. Members will be notified via email or notification if significant changes are made.

• Continued use of the service after changes are made will be deemed acceptance of the new terms.
• If you do not wish to accept the new terms, you will have the option to close your account.
• The latest updated version will always be available on this page.